Homework Support
Parents can support us by trying to provide facilities for homework to be done in a quiet atmosphere and at regular times, by periodically examining the work done, checking that everything has been completed and by informing the school if they have any concerns about homework.
All students have an individual account on Satchel:One . This is a web based platform where teachers set homework and upload resources. The school is then able to efficiently track both the quality and quantity of homework being set. Students who wish to do extra work at school are able to use the Library during morning and lunchtime breaks, and there is a homework club every day after school.
Logging in:
1. Go to satchelone.com/login or open the mobile app
2. Click on “Sign in with Google” (this should be the students school email address)
3. Follow the instructions on the screen to gain access.
If you are already signed into your Google account, you will not need to re-enter your password.
Resetting your child’s login:
Parents are able to view their student’s PIN and help them recover their account.
Open the Satchel One app on your phone or tablet and from the Menu go to Settings > Student management. You will be able to see the student PIN which they can use to reset their details.
The PIN is also visible on the website, right on your dashboard.
Useful video guides: –
These videos show you how to log in to Satchel:One, and how to use the app:-
https://help.satchelone.com/en/articles/5472656-parent-video-guides
Common questions
Is the app version of the To-do list the same as the website version?
In order for the list to display as nicely as possible, some small differences between the two To-do lists do exist. For more information, please read Satchel:One’s To-do list user guide.
Why am I unable to mark items as complete or submit homework online from my parent account?
This feature is intended as an organisational tool, only available from student accounts. Your child will be able to mark items as complete from their personal account by ticking the box beside the task title. To complete quizzes, spelling tests, and any online submissions, please ensure that your child is logged into their own student account.
I have more than one student linked to my account. How can I swap between them using the mobile app?
With the new update, it’s now quicker to change between students on the mobile app. Once you log in, you can simply tap the student icon to change between your children without needing to go back to the homepage. If you are viewing the Timetable for one of your children, for example, simply tap the icon at the top left-hand corner to choose any other children linked to your account.
Student is having issues logging into the Satchel:One app
There are two main reasons this happens: –
- Parental Controls
Issue: – Student has Google parental controls on their phone. This can prevent them being able to log into Satchel:One.
Solution: – Temporarily removing Parental Controls allows student to sign in, and then parental controls can be turned back on again on the parent device.
To stop supervision with a parent’s device:
- On your parent device, open the Family Link app .
- Select your child.
- Tap Controls Account Settings Account Info.
- Tap Stop supervision.
- Follow the on-screen instructions.
You can turn them back on again in the same place.
- Personal email accounts
Issue – If a student has a personal gmail account already on their phone, Satchel:One will automatically try to log in with that.
Solution – Remove the personal email account from the phone, log in to Satchel:One with school email account and then re-add the personal email account back to the phone afterwards
If you have any further issues, you can contact Satchel:One directly using the ? sign in the top-right of the Satchel app, and this will give you various ways to contact the developers for additional help.
